Here are The Facts! Chlorinate the water supply to minimize the smell of hydrogen sulfide or rotten eggs which happens as a result of the cathodic protection process with water containing a high sulfate. The largest is the whole-house the RMTEX-36 (a 36 kW-unit), which is suitable for average to large homes. It automatically shuts the unit down whenever it senses the presence or flammable vapor or the air inlet openings get blocked. If set too low, adjust the water temperature setting to the desired setting. Continue holding down the gas control knob for about 1 minute after the pilot is lit. These can vary from electric to gas to hybrid and even on-demand water heaters. These are threaded to make them easy to replace, although users will only need to change them infrequently, as they are designed to be durable. It does not store any personal data. Visually inspect the hot surface ignitor and main burner periodically. Hard water deposits can therefore accumulate in the bottom of the tank. Periodically, lift and release the lever handle on the temperature pressure relief valve, located near the top of the water heater, to make sure the valve operates freely. Once the pilot flame is established, replace the outer door. The following codes for three of the leading manufacturers tankless water heaters is a quick guide to help you diagnose a potential malfunction. Other possible causes of flame failure include a gas line thats too small, regulator failure, combustion issues, venting and more. Set the thermostat to the desired temperature. Make sure the cold water supply is sealed and hot water hose connections are tightened. The Combination Gas Control (Thermostat) has a built-in safety shut-off device that is designed to shut off the gas supply to the burner if the pilot is extinguished for any reason. Let the heater heat the water until it is hot enough for normal use. Water temperatures above 125oF can cause severe burns or death from scalding. Draining or flushing a water heater is a form of maintenance. As working with gas has the potential to be dangerous, you will need to hire an experienced HVAC technician. Table of Contents1 Top 5 Richmond Tankless Water Heaters2 About Richmond3 Richmond Tankless Water Heater Reviews from Consumers Online4 Richmond Tankless Water Heaters Warranty and Customer Service5 Where to Buy Richmond Water Heaters. Austin, TX 78765-4200 In addition, they have low-emission burners to reduce fuel needs, making the models more environmentally friendly and cost effective. As a result, the heating element lasts longer, other components are protected from damage, and the heater maintains its efficiency for many years. Why keep 40-50 gallons of water hot when you don't need it? You can use a vacuum cleaner on the burner and floor shield inside the water heater. You also have the option to opt-out of these cookies. Solar panels, wiring, old TVs and sometimes DIY powerwalls. The Combination Gas Control comes set at its lowest setting for safety purposes. If you continue to use this site we will assume that you are happy with it.. Again, these are field serviceable. Whether you use a traditional or a tankless water heater, What should you do when you encounter an issue with your Richmond power vent unit? All Rights Reserved Well, you can try doing these steps before you finally call a professional service: Read also: Rheem Tankless Water Heater Error Code 13. Simply set the desired temperature and walk away. If you do not smell gas, proceed to turn on all electrical power to the appliance. In addition, you can find many other top-rated Richmond water heaters, including larger models in the Encore RMTG series and a wider range of sizes in the Essential series. The further your water has to travel from the water heater to Rheem Manufacturing Company We check everything over and look at the heating elements, check the valves and look for mineral build-up. The cookie is set by GDPR cookie consent to record the user consent for the cookies in the category "Functional". The digital display makes it simple to set the water temperature. Other uncategorized cookies are those that are being analyzed and have not been classified into a category as yet. If your home has a tankless water heater, you probably dont think too much about it unless theres a problem. This helps to protect homes. Like the RMTEX-18, the RMTEX-36 has a highly-accurate thermostat that controls the knob on the front of the unit. Turn on the manual gas shut-off valve near the water heater. The combination gas control was set at its lowest setting before the water heater was shipped from the factory to comply with safety regulations. Tankless water heaters are also called Slightly depress the gas control knob and turn clockwise to OFF position. your household just finished showering and now it's your turn. Verify that the wiring to the pressure switch(es) is correct. If you do not have the hook ups to clean your water heater Water Tech Advice is a participant in the Amazon Services LLC Associates Program and other partner programs, which are affiliate advertising programs designed to provide a means for sites to earn advertising fees by referring users to merchant stores. Use this number to contact Ream for tankless water heater support: If you need customer support for your Ream or EcoSmart tankless water heater, contact this Eemax support line: 877-474-6473 Monday - Friday 9am / 5pm Before you call you will need the model number and serial number of your water heater. These are The Easy Steps. Texas State Board of Plumbing Examiners by Troy Koopman | Appliances, Plumbing Advice | 0 comments. Toggle the ON/OFF switch located on the lower assembly to the OFF position. When the faucet is opened, the water flows through the Richmond Tankless Water Heater, which heats it to the temperature youve digitally set. you need a valve bypass kitto assist with the cleaning process. Self-modulating power control. The new generation Tankless Technology Water Heater from Richmond only heats water on demand. There are 6 LEDs; with the last three indicated as A, B, and C. This indicates there is an open earth ground circuit to the ignition system. The cookie is used to store the user consent for the cookies in the category "Performance". The smallest model in the range is the RMTEX-04 (a 3.5 kW-unit), which provides just 0.9 GPM. Richmond has separate manufacturing plants to Rheem. If there is soot or deterioration, contact the local gas utility to fix the problem and clean the flue, or replace the flue, flue baffle, and venting system before resuming operation of the water heater. Richmond's Encore tankless design offers convenience without the high cost of keeping water hot. If there is not enough or no hot water, it could be that water usage may have exceeded the capacity of the water heater. Turn off the circuit breakers and make sure that there's no longer any power supply to the heater. A 29-Gallon tank with a compact design that outperforms standard 40-gallon tanks*, Provides up to 10% more hot water than standard Essentia(register) models*. At least once a year, lift and release the lever handle on the temperature pressure relief valve to make sure the valve operates freely. With 8.4 GPM, it can heat enough water for most homes, including in the coldest environments. Carbon monoxide (CO) is a tasteless, colorless, odorless, and highly poisonous gas which can be deadly to humans in high concentrations. Shut off the water heater if you notice any unusual burner operation, until you obtain qualified service assistance. These cookies will be stored in your browser only with your consent. The error code 13 keeps coming on even after I reset Mike R., Plumber 16,751 Satisfied Customers 20 years of plumbing experience, including high end homes and service. Turn off the gas valve (for gas heaters) or the circuit breaker (for electric heaters), and let the water in the heater cool completely. Similar to the RMTEX-11 are the RMTEX-08 (it has a flow rate of up to 1.95 GPM) and the RMTEX-13 (with a flow rate of up to 3.17 GPM). This indicates a wiring error or a high resistance to earth ground. Locate the piezo-electric spark generator which is located on top of the combination gas control. Fold the insulation and expose the thermostat. If the appliance will not operate, turn off gas to the appliance and call your service technician or gas supplier. An ANSI (American National Standards Institute) standard went into effect in July 2003 that will prevent a water heater from igniting flammable vapors outside the combustion chamber. Electronic devices have their own shares of issues; some may be quite common, while others are unique and special. The water heater and its gas connections must be leak tested at normal operating pressures before placing it in operation. Always check the. NOTE: The definitions of tankless water heater error codes are for informational purposes only. Electrical polarity to the unit is incorrect. Sophisticated technology has reduced the size and increased the features and benefits. So we created the Richmond ENCORE Electric Water Heater with LeakGuard. Tankless units are used in residential and light commercial applications for an on-demand and continuous supply of hot water. The water heater is equipped with a Hot Surface Ignition System which automatically lights the burner. Test for spillage at the draft hood relief opening after 5 minutes of burner operation. Establish and follow a routine preventative maintenance program. If the above remedies dont resolve the problem, it might be that you are not depressing the Combination Gas Control (Thermostat) Knob while attempting to light the pilot. Check the vent and/or combustion air-inlet systems for obstructions. This cookie is set by GDPR Cookie Consent plugin. Your water heater may struggle to supply the hot water needed or shut down altogether if it becomes overloaded. To resolve the issue, try the following steps: It indicates that the flame signal sensed out of proper sequence. Richmond's Encore tankless design offers convenience without the high cost of keeping water hot. Just as your car requires periodic maintenance, so does your water heater. Additional features of this model include advanced self-modulation and external digital thermostat control. But if it happens, use the ignition to turn the pilot on again. the harder your water, the higher the potential for damaging mineral buildup. No, the minimum temperature adjustment for RTG series waters heaters is a 2 degree increments from 100 F up to 120 F and 5 F increments from 120 F to 140 F. An Over Heat Limiting Film wrap is wrapped around the entire heat exchanger. The sensing burner is a device that detects incomplete combustion during operation of the water heater. Offers simple and easy to read diagnostics and leak protection with audible alarm. Set the thermostat to the lowest setting by first depressing the COOLER and HOTTER buttons at the same time and holding for 1 second. Why Does My RV Carbon Monoxide Detector Keep Going Off? When he is not busy trying not to electrocute himself, you can find him in the garden tending to his vegetables and chickens. Atlanta, GA 30328, Corporate Office: 1100 Abernathy Road, Suite 1700. Bosch offers several models of tankless water heaters, including the Bosch Therm 830 ES Non-Condensing tankless water heater with 8.3 gallons per minute capacity at 35 degrees Fahrenheit and the Bosch Therm C 1210 ES Condensing tankless water heater with more than 12 gallons per minute capacity. Dishwasher Smells Like Burning? The anode rod should be removed from the water heaters tank periodically, for inspection. Watertechadvice.com is supported by readers. Turn on the gas and light the pilot (as applicable) or turn on the circuit breaker. If the status light blinks red more than one flash every three seconds, here is what the error code and means and what to do to clear the error: This indicates low thermopile voltage however pilot is lit. 929 East 41st St. PO Box 4200 Turn off the gas valve (for gas heaters) or the circuit breaker (for electric heaters), and let the water in the heater cool completely. Check your heaters power supply. Check that the water heater is securely connected to earth ground. Lightweight plastic tank will not rust; ideal in hard water applications. 13kW Model Flow Rate: up to 3.17 GPM. If the combustion shut-off device is at fault or gets tripped, it will turn off the unit and the main burner won't stay lit anymore. A Lack of Combustible Air 2.1 How To Richmond Water Heater Pilot Light Won't Stay Lit (Fixed) Read More Make sure the flammable vapor sensor is not blocked or obstructed. hard freeze, now no water comes out of hot How To Fix: They should be able to guide and walk you through the troubleshooting. Vent up to 150 ft with 3" PVC and 60 ft with 2" PVC, Includes easy to install hanging bracket for time savings (indoor models only), Self-diagnostic system for easy installation and service, High-altitude capability up to 8,400 ft. elevation above sea level, Digital remote control now pre-wiredand 10 ft. of thermostat wire included, Supplied with a 120-volt power cord (indoor models only). Be sure to follow the manufacturer's instructions for flushing your water heater model. Often, you can quickly determine the cause of a malfunction by being able to identify the code. It also has a first-year in-home labor warranty. Gas supply is off or too low to operate. Corporate Office: 1100 Abernathy Road, Suite 1700 Water Connection Location: Bottom. If the method doesnt work, you can always contact customer support. The Combination Gas Control is also constructed with a single-use gas shut-off device that will shut off the gas supply to the burner if the water exceeds normal operating temperatures. Plus, they can be installed in locations where a storage water heater may not fit. Richmond Water Heaters is a division of Rheem Manufacturing Company. Pilot burner orifice is clogged- You need to clean or replace the pilot burner. On the Richmond website, youll find an online form to submit a question, complaint, or comment. Inspect the combustion air-inlet and vent systems. If you are not regularly checking your Make sure that your heaters power (within the breaker panel) has been turned off, Remove 2 screws that secure the upper side cover, located on the tanks side, Lift and remove the insulation so you can expose the thermostat. The RTG-64DV, RTG-84DV, and RTG95DV may be installed in all locations, including bedrooms and bathrooms. This saves space and the cost of venting. Remove the outer door from the water heater. A digital display makes setting a precise water temperature, or monitoring .

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