A lock Share sensitive information only on official, secure websites. Office of Inspector General. 300 North Los Angeles St. Room 7631 Los Angeles, CA 90012 United States (213) 830-7911. 245 Murray Lane SW EMAIL: DHS-OIG.OfficeofLegislativeAffairs@oig.dhs.gov, DHS Office of Inspector General/MAIL STOP0305 The time it takes to complete reports increased over the 4 fiscal years we assessed. Secure .gov websites use HTTPS Actions Needed to Address Long-Standing Management Weaknesses. International Immigration Offices China - Beijing Field Office China - Guangzhou Field Office El Salvador - San Salvador Field Office Guatemala - Guatemala City Field Office India - New Delhi Field Office Kenya - Nairobi Field Office Mexico - Mexico City Field Office Last Reviewed/Updated: 05/04/2022 Was this page helpful? HHS Headquarters. About Us . or https:// means youve safely connected to the .gov website. An official website of the U.S. Department of Homeland Security. Subsequently, through a contract with the National Academy of Public Administration (NAPA), DHS OIG implemented a strategic planning process outlined by NAPA to produce its FY 2022-2026 strategic plan, issued in July 2021. Email. In addition to its headquarters in Washington, D.C., the OIG operates audit and investigative regional and field offices across the country. In September 2022, DHS OIG officials said they had developed a draft Risk Register focused on internal and external risks, including those we identified in our report. DHS OIG agreed with this recommendation. Secure .gov websites use HTTPS During fiscal years 2012 and 2013, the Department of Homeland Security's (DHS) Office of Inspector General (OIG) issued 361 audit and inspection reports that collectively cover key components, management challenges identified by the OIG, and relevant high-risk areas identified by GAO. GAO is making 21 recommendations to DHS OIG to address management and operational weaknesses related to performance management, quality assurance, reporting timeliness, and coordination with DHS, among others. The Office of Audits and Office of Inspections and Evaluations established standardized process for responding to DHS technical comments; they noted that they shared their planned approach with DHS and incorporated DHS's feedback into the process. 126 Northpoint Drive Houston, TX 77060 United States (281) 774-4816. Check-In Office. Vacant, Regional Inspector General for Audit Yes No (Recommendation 19), The Inspector General should develop and implement a consistent process for DHS OIG program offices to coordinate with DHS to receive and respond to technical and management comments about Office of Audit and Office of Special Reviews and Evaluations work. Fax: (713) 718-4706, Phone: (818) 863-1901 The toll-free numbers to call are 1 (800) 323-8603, and TTY 1 (844) 889-4357. 200 Independence Avenue, S.W. In September 2022, DHS OIG officials told us they were developing a comprehensive organizational analysis document that would address functional responsibilities. We will continue to monitor DHS OIG's efforts to align routine performance management training with this updated policy. (312) 730-1620 Looking for U.S. government information and services? In September 2022, DHS OIG officials said they expect to have a workforce plan finalized by December 2022. Fax: Fax: (818) 863-1919, Phone: (954) 496-8178 This report addresses the extent to which DHS OIG adheres to professional standards and key practices in its management and operations, among other objectives. DHS OIG senior leaders acknowledge that various challenges have contributed to these weaknesses, and have taken steps to begin to address some of them, as follows: These and additional weaknesses GAO identified are of particular concern given that OIGs need to maintain high standards of professionalism and integrity in light of their mission, according to quality standards for federal OIGs. In June 2021, we reported that DHS OIG had a July 2019 directive about strategic planning, however DHS OIG had not been implementing the directive to develop strategic plans or other organizational performance management processes. Myra Hamilton, Acting Regional Inspector General for Audit and Assistant Regional Inspector General for Audit, New York City Regional Office (New York), Philadelphia Regional Office/Office of Internal Audit Team (Pennsylvania). (Recommendation 3), The Inspector General should implement organizational performance management processes that are consistent with professional standards and leading practices. Office of Inspector General/MAIL STOP 0305 In December 2021, DHS OIG's Office of Innovation showed us a newly developed online dashboard to allow DHS OIG to track project time frames. 100 Penn Square East, Suite 502 Implementing this directive, including tracking the time frames in each step, will provide DHS OIG information to help ensure their processes support timely report completion. The headquarters of VA OIG is located in Washington D.C. and serves as the central hub for all of the agency's operations. Available documentation regarding the April 2021 organizational changes does not align organizational roles and responsibilities with the agency's strategic objectives and/or priorities. Illinois, Indiana, Michigan, Minnesota, Ohio, and Wisconsin Region 6 - Dallas Arkansas, Louisiana, New Mexico, Oklahoma, and Texas Region 7 - Kansas City Iowa, Kansas, Missouri, and Nebraska Region 8 - Denver Colorado, Montana, North Dakota, South Dakota, Utah, and Wyoming Region 9 - San Francisco Fax: (617) 748-3965, Phone: (312) 886-7050 Sacramento, CA 95814 We employ more than 1,750 dedicated professionals comprised of auditors, investigators, evaluators, and support personnel. Ben Sanders, Assistant Regional Inspector General for Audit With the implementation of this dashboard, DHS OIG leaders are better positioned to understand project time frames and strategically target any efforts to shorten time frames, ensuring that DHS OIG's work contributes to timely oversight. Report financial crime by contacting a U.S. Secret Service Field Office. The Department of Homeland Security's (DHS) Office of Inspector General has faced work quality concerns, high leadership turnover, and more. HHS Region 1 - Boston directly serves state and local organizations in Connecticut, Maine, Massachusetts, New Hampshire, Rhode Island, and Vermont. . Email: foia@oig.hhs.gov Confirmation Number: (202) 619-2541 Press Contact Office of Inspector General Office of Communications U.S. Department of Health & Human Services Room 5541 Cohen Building 330 Independence Avenue, SW Washington, DC 20201 Phone: (202) 619-0088 Email: media@oig.hhs.gov Advisory Opinions The Inspector General also communicated this expectation in an agency-wide email. 245 Murray Lane SW Information and guidance about COVID-19 is available at coronavirus.gov. U.S. Department of Health & Human Services Region covers Alaska, Arizona, California, Colorado, Hawaii, Idaho, Montana, Nevada, New Mexico, Oregon, Utah, Washington State, Wyoming, American Samoa, Guam, and Northern Mariana Islands. OIG_WEBCOMMENTS@epa.gov (Use the subject "Suggestions for Audits") Phone. Report West Virginia Recipient Welfare; Report Health Care Crimes; 200 Independence Avenue, S.W. Return to top. Region covers Illinois, Indiana, Iowa, Kansas, Kentucky, Michigan, Minnesota, Missouri, Ohio, Nebraska, North Dakota, South Dakota, Tennessee, and Wisconsin. Fax: (703) 413-1833, Phone: (404) 588-3870 DHS OIG agreed with our recommendation. An official website of the United States government. Yes No Fax: (313) 226-4006, Phone: (915) 745-1654 In September 2021, DHS OIG finalized its FY 2022 annual performance plan, and officials subsequently aligned senior executive performance goals with these plans. Washington, D.C. 20201 Washington, DC 20528-0305, Report Corruption, Fraud, Waste,Abuse, Mismanagement Or Misconduct, DHS Office of Inspector General/MAIL STOP 0305 We prefer you use our Hotline Allegation Form, which allows you to report allegations in detail and to include relevant documents and other evidence. DHS OIG officials said that they plan to increase staffing to support the quality assurance program, and they also plan to develop a quality control function to address in-process work. Field Office Location. No. 500 12th St SW . Our work on the management and operations of this office identified long-standing management weaknesses, including: Additionally, in response to our Recommendation 15, DHS OIG officials said they are developing a policy that would establish the organization-wide quality control and assurance program. DHS OIG agreed with this recommendation. Fax: (215) 717-2981, Phone: (415) 355-2700 DHS OIG officials also provided an overview of resource allocation steps. To provide independent oversight and promote excellence, integrity, and accountability within DHS. In July 2021, DHS OIG issued its FY 2022-2026 strategic plan. Oklahoma Human Services Listing of key contacts organized by component agency. Official websites use .gov Western Region U.S. Department of Commerce Office of Inspector General 1401 Constitution Avenue N.W. Select your region below for information on your Regional Office andRegional Director. A .gov website belongs to an official government organization in the United States. > HHS Regional Offices. The https:// ensures that you are connecting to the official website and that any information you provide is encrypted and transmitted securely. Receive the latest updates from the Secretary, Blogs, and News Releases. See how the Department of Homeland Security and all of its component agencies are organized by exploring the Organizational Chart. Fax: (404) 588-3871, Phone: (617) 748-3218 We will continue to monitor DHS OIG's efforts to address this recommendation. In December 2022, DHS OIG officials told us that they plan to replace the July 2019 strategic planning directive. 230 South Dearborn Suite 3964 HUD OIG, Office of Audit Room 1109 Regional Office 307 W. 7th Street Fort Worth, TX 76102 (817) 978-9309 . DHS OIG plays a critical role in overseeing DHS, which encompasses multiple components and programs and has tens of billions of dollars in annual budgetary resources. Suite 2742 Atlanta, GA 30308 404.689.7068 1961 Stout Street Suite 12-400 Denver, CO 80294 720.464.1978 915 Second Avenue An official website of the United States government. Whistleblower Retaliation Reports of Investigation, Former FBI Special Agent Sentenced to 6 Years in Prison for Accepting Bribes Paid by Attorney Linked to Organized Crime Figure, Colorado Man Sentenced to Federal Prison for Role in Money Laundering Conspiracy, Fort Bend County woman accused of stealing COVID relief funds, Morgan City Woman Convicted by Lafayette Jury of Conspiracy to Commit Wire Fraud, Documented gang member sent to prison for sex trafficking, Violations of ICE Detention Standards at Richwood Correctional Center in Monroe, Louisiana, Secret Service and ICE Did Not Always Adhere to Statute and Policies Governing Use of Cell-Site Simulators - Law Enforcement Sensitive (REDACTED), FEMA Should Improve Controls to Restrict Unauthorized Access to Its Systems and Information, DHS Grants and Contracts Awarded through Other Than Full and Open Competition Fiscal Year 2022, FEMA Did Not Provide Sufficient Oversight of Project Airbridge, Reasonable Accommodations Request Intake Form. The Secretarys Regional Directors ensure the Department maintains close contact with state, local, and tribal partners and addresses the needs of communities and individuals served through HHS programs and policies. Region covers Alabama, Florida, Georgia, Mississippi, South Carolina, Puerto Rico and the Virgin Islands. In January 2022, OIG officials said they were developing documentation to institutionalize the process for future work plans. Field Office Phone Number; ATLANTA FIELD OFFICE: 404-331-6111: BALTIMORE FIELD OFFICE: 443-263-1000: BIRMINGHAM FIELD OFFICE: 205-731-1144: BOSTON FIELD OFFICE: 617-565-5640: BUFFALO FIELD OFFICE: 716-551-4401: CHARLOTTE FIELD OFFICE: 704-442-8370: CHICAGO FIELD OFFICE . . Contact the Secretary Mail Delivery Instructions Freight Delivery Instructions Keywords Contact Point of Contact (POC) Secretary Last Updated: 10/04/2022 Was this page helpful? The Department of Homeland Security Office of Inspector General was established along with the Department of Homeland Security itself in 2002 by the Homeland Security Act.Its website describes its mission as "supervis[ing] independent audits, investigations, and inspections of the programs and operations of DHS, and recommends ways for DHS to carry out its responsibilities in the most . DHS OIG also agreed with that recommendation, which if implemented, could result in additional organizational changes. A lock Espaol 1-401-272-8090. By conducting work under these established standards, DHS OIG can ensure that its work adheres to federal OIG standards of independence, due professional care, and quality assurance. Washington, DC 20528-0305, Whistleblower Retaliation Reports of Investigation, DHS-OIG.OfficeofLegislativeAffairs@oig.dhs.gov, Reasonable Accommodations Request Intake Form. This office is critical for ensuring independent and objective oversight of DHS. I am submitting this . We will continue to monitor actions to fully establish the offices created in April 2021 and DHS OIG's actions to evaluate the organizational structure in response to Recommendation 10. provides assistance in criminal, civil, and administrative investigations conducted by OIG's Office of Investigations and the Department of Justice; oversees non-Federal audit activity, including conducting quality control reviews of audits of State and local governments, colleges and universities, and nonprofit organizations; and 2400 N Lincoln Boulevard State-of-the-art tools and technology assist OIG investigators around the country and help OI meet its goal of becoming the world's premier health care law enforcement agency. Stay informed as we add new reports & testimonies. Washington, DC 20230 202. We are determined to keep interruptions to our operations to a minimum, and we appreciate your patience during this time. We can help at (405) 522-5050. DHS OIG has provided us with demonstrations of this dashboard, including ways that the dashboard identifies projects with potential data entry errors. (Recommendation 6), The Inspector General should develop and implement a process to develop succession plans to determine how critical leadership roles will be filled in the event of planned and unplanned vacancies. Fax: (703) 413-1833, Phone: (703) 413-1865 Drive transformative change to improve DHS programs and operations and promote a safer homeland. Find an Office Assistance Self-Sufficiency offices help with food benefits (SNAP), cash for families (TANF), child care assistance (ERDC), refugee services and domestic violence. A .gov website belongs to an official government organization in the United States. A majority of the OIG's resources goes toward the oversight of Medicare and Medicaid. DHS OIG concurred with each of GAO's 21 recommendations. . They demonstrated how the dashboard can be used to assess performance against DHS OIG's performance measure for the percentage of completed audits, inspections, and evaluations that adhere to established or agreed-upon time frames (a measure in DHS OIG's FY 2022 and FY 2023 annual performance plans). DHS OIG has made progress in developing these key organizational performance management documents in recent years. HHS Region 6 - Dallas directly serves state and local organizations in Arkansas, Louisiana, New Mexico, Oklahoma, and Texas. In February 2022, officials said that DHS OIG's Office of Innovation has implemented a shared tracking tool for monitoring tasks related to GAO's recommendations. Open

Actions to satisfy the intent of the recommendation have not been taken or are being planned.

, Open Partially Addressed

Actions that partially satisfy the intent of the recommendation have been taken.

, Closed Implemented

Actions that satisfy the intent of the recommendation have been taken.

, Executive Candidate Assessment and Development Program, The Inspector General should follow key organizational transformation practices when implementing any future changes in its organizational structure. Below you fill find contact information for those offices. Fax: (404) 331-5046, Phone: (312) 353-1203 The Office of Investigations (OI) conducts criminal, civil and administrative investigations of fraud and misconduct related to HHS programs, operations and beneficiaries. Information and guidance about COVID-19 is available at coronavirus.gov. Washington, D.C. 20201 Toll Free Call Center: 1-877-696-6775 In September 2022, DHS OIG officials said that they are in the process of drafting policies that will establish the organization-wide quality assurance program. Report suspicious items or activities to local authorities immediately. In January 2022, DHS OIG provided official notification to DHS of their implementation of the new process, and this notification included a template for how DHS OIG will document disposition of technical comments. The DoD OIG is headquartered in Alexandria, Virginia, and has more than 50 field offices located in the United States, Germany, Southwest Asia, and South Korea. DHS OIG agreed with this recommendation. Immediate Office The Office of Investigations contact information for each of its Offices can be found below: 1301 Constitution Ave. NW WJC West, Room 3428 Washington, DC 20004 (202) 566-0819 (office) Headquarters Operations Directorate. A lock ( LockA locked padlock ) or https:// means youve safely connected to the .gov website. (646) 428-3860 DHS OIG agreed with this recommendation. (Recommendation 8), The Inspector General should develop and implement a process to provide regular training and support for staff and supervisors so that they can consistently apply the organization's performance management policy, once DHS OIG develops and implements an updated performance management policy. A President-appointed Regional Director leads each office. In response, DHS OIG developed a dashboard tool to assist offices in using Project Tracking System data to monitor project milestones. DHS OIG agreed with this recommendation. (LockA locked padlock) DHS OIG agreed with this recommendation. Visitwww.okdhslive.orgto apply for or receive information about assistance including Energy Assistance,Supplemental Nutrition Assistance Program (Food Stamps), and Temporary Assistance for Needy Families. Fax: (609) 989-2213, Phone: (212) 908-9001 We will continue to monitor DHS OIG's efforts to address this recommendation, including the use of time frame data to assess and report on annual performance over time. A .gov website belongs to an official government organization in the United States. DHS OIG agreed with this recommendation. Atlanta Resident Office Atlanta Federal Center 61 Forsyth St. SW Suite 16T94 Atlanta, GA 30303Phone: (470) 645-6000Fax: (404) 331-3338 Boston Field Office Thomas P. O'Neill Federal Bldg.10 Causeway St.Suite 1001Boston, MA 02222Phone: (617) 565-8200Fax: (617) 565-8222 Bridgeport Resident Office Brian McMahon U.S. Vacant , Assistant Regional Inspector General for Audit, Chicago Regional Office (Illinois) Oklahoma City, Ok73105 (Recommendation 18), The Inspector General should update its report review directive, including reviewer roles, responsibilities, and time frames, for draft and final reviews of Office of Audits and Office of Special Reviews and Evaluations work. Maryland, Massachusetts, New Hampshire, New Jersey, New York, North Carolina, Pennsylvania, Rhode Island, Vermont, Virginia, Washington, D.C., and West Virginia. Fax: (202) 616-0271, Phone: (703) 413-1801 (Recommendation 11), The Inspector General should implement a process for developing, reviewing, approving, and managing its organizational policies. We are determined to keep interruptions to our operations to a minimum, and we appreciate your patience during this time. (Recommendation 15), The Inspector General should develop and implement a process to ensure that DHS OIG's internal quality assurance reviews are comprehensive and that these reviews regularly assess Office of Audits and Office of Special Reviews and Evaluations work that is conducted according to each of (1) audit; (2) inspection and evaluation; and (3) other standards or authorities. 1-401-421-7005. Attn: Office of Investigations - Hotline Secure .gov websites use HTTPS HHS Region 5 - Chicago directly serves state and local organizations in Illinois, Indiana, Michigan, Minnesota, Ohio, and Wisconsin. HHS Region 4 - Atlanta directly serves state and local organizations in Alabama, Florida, Georgia, Kentucky, Mississippi, North Carolina, South Carolina, and Tennessee. U.S. Department of Justice Office of the Inspector General, Council of the Inspectors General on Integrity and Efficiency, Pandemic Response Accountability Committee, In memory of OIG Special Agent William "Buddy" Sentner. Directions. Main Navigation. Information and guidance about COVID-19 is available at coronavirus.gov. 101 W Ida B Wells Drive Suite 4000 Chicago, IL 60605 United States (312) 347-2400. . He provides executive level leadership to headquarters and the field, including three regions, 20 LE/FAMS field offices, the Visible Intermodal Prevention and Response Program, and senior-level training staff detailed to the TSA Academy, the LE/FAMS . Report Incidents (Recommendation 5), The Inspector General should develop and implement a process to allocate human capital resources based on the organization's current and emerging strategic objectives and priorities, once DHS OIG establishes them in its strategic plan. If you have contacted other . 245 Murray Lane SW DHS OIG agreed with this recommendation. Office of Inspector General . These practices include (1) ensuring top leadership drives the transformation, (2) setting implementation goals and a timeline, (3) dedicating an implementation team to manage the transformation process, and (4) involving employees to obtain their ideas and gain their ownership for the transformation. Teri Lewis, Assistant Regional Inspector General for Audit (Recommendation 2), The Inspector General should develop and implement an annual work planning process, as part of a risk-based planning system, that identifies the activities to audit, inspect, or evaluate. Fax: (415) 503-1417, Phone: (703) 413-1835 or https:// means youve safely connected to the .gov website. If you need to reschedule your appointment, call the USCIS Contact Center at 800-375-5283 (TTY 800-767-1833). (916) 930-2388 I was also the lead tech agent for the Albany, NY .

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